Top 5 User Feedback Software and Services

The trick to engaging or creating the feedback cycle with your users or potential users who might want to avail your product or service is the means by which you deliver that communication — or potential communication. Software suites can make this easier or create a whole new ecosystem (or aggregate existing ones and make them easier!) for you to react or proactively deal with both positive and negative feedback.

While you’re reviewing this list, remember that your favorite search engine can lead you down whole rabbit holes of more potential or advantages from these specific organizations and parts of the sales pitch I’ve missed, or additional or more boutique solutions that might be a perfect fit for your needs!

You’ll notice handy links within the text that allow you to see some of the world’s best and most highly sought-after Blockchain and Cryptocurrency Engagement and Marketing firms. Like this most recent sentence!

Intercom

Intercom is a series of tools you can optionally add to the interface of your site. In their most basic form, you can also set up their backend to track and report on different user vitality data — from time spent on a page or feature or how many clicks or other interaction a user can have with your site. You can easily create aggregate data (see some of the value of that here in our other publication) that allows you to make smarter data and smarter decisions.