Customer service wars s01e01
Hello Jarett,

Just want to let you know that we successfully provisioned your new server and it is up and running. The default password and the IP address can be found on the customer portal.

If there is anything else we can help with, please let us know.

Thank you!

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Do you guys have a refund policy?

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Hello Jarett,

First off, I hope your server is working well for you. It does not seem to be operating as a validator yet, since it does not look like there is significant traffic from/to it. Is there an issue we might help with?

Regarding your question, are you thinking about cancelling your service and asking for a refund now — or are you just asking about this in case you might change your mind in the future?

Best wishes,

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Should be ok - I had the inappropriate init commands :) they should be caught up in a few minutes

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Hi Jarrett,

Thank you for the wonderful chat, I have created this ticket in regards to your inquiry, and once I get the info I will let you know right away.

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Hi Jarrett,

Sorry to keep you waiting, I have asked regarding your question about adding a GPU, unfortunately The servers we offer are standard configurations approved by…